EE customers are being warned about a resurgence of a text message scam that aims to trick recipients into claiming fake “EE reward points” before they expire. The message prompts users to click on a link leading to a counterfeit EE website. However, there are no actual points, and the scam is designed to steal money and personal information. Incidents of this fraudulent activity have been on the rise recently.
Several EE users have taken to online forums to caution others about the scam. One customer shared, “I received a text about my rewards this morning. I clicked the link, and the website looked very authentic. Please be cautious.” Another user admitted, “I fell for a text message about EE points rewards and entered my phone number. I realized it was a scam and closed the site immediately.”
Phonely, a cybersecurity firm, has observed an increase in reports on its scam-tracking platform, “Who Called Me,” revealing that the scam messages are being sent from random numbers posing as EE. The firm advises mobile users to be wary of unexpected messages regarding rewards, prizes, or expiring benefits.
Bryn Thompson, Marketing Director at Phonely, emphasized the importance of vigilance, stating, “These deceptive texts are crafted to appear genuine and can easily deceive individuals. It is crucial not to click on links in unsolicited texts. If unsure, contact your mobile provider directly using official contact information.”
EE has clarified that it does not operate a points or rewards program and has provided an example of the fraudulent message to help customers identify it. The company advises recipients to ignore such messages and refrain from clicking any links.
The misleading text reads, “The EE points program reminds you: Since you are a high-quality user of our company, we will give you some points as a gift. The points will expire in three working days. Please click on the link below to use your points to redeem prizes in time!”
EE reiterates that the message is not legitimate and urges users to avoid clicking on unknown links in text messages, refrain from responding or calling the provided number, and never disclose personal or financial information.
In conclusion, if you receive a message from EE regarding reward points, it is advisable not to click on any links or provide personal details to protect yourself from falling victim to scams.